My order arrived with a damaged item, what gives?

Thanks a lot for ordering with us! We sincerely apologize that this sewing defect arose so soon in your garment’s journey. It’s not the norm, but here and there sewing issues will arise beyond what may be expected from standard wear and tear. Rest assured, this is something we are going to remedy for you. Please reach out to our customer service team via email or chat and we'll be able to locate your order and remedy the issue by sending a new good to your doorstep as speedily as possible!