I thought my item was on sale, but I was charged full price. What's the deal?

Our website is set up to add the "Sale" tag to every item that has any size variant on sale, even if some or most of the size variants are actually full price. Unfortunately, all it takes is one size variant to be on sale to trigger that "Sale" tag within our website theme.

I recognize this has the potential to cause some confusion for people if they inadvertently end up purchasing a full price variant of an item with a "Sale" label listed on it. Unfortunately, there is no way to portray this differently in our shop. 

Beyond that, there are times where we have excess stock in only a few sizes of a particular item, prompting us to put it on sale. But for the most part, all of our full price items are printed on demand, and typically are not on sale.

With this said, we offer free returns and exchanges, so you are fully covered if you want to return the item due to the price confusion. Return labels can be generated easily through our Self Service Returns Portal.